Hello dear
At Shake Shack Metairie, located on Veterans Memorial Blvd, the vibrant spirit of Shack culture meets the rich culinary landscape of Louisiana. Known for its delicious offerings, the menu includes iconic items like the Shroom Burger and spicy chicken sandwich, alongside crispy crinkle fries. The milkshakes, particularly the decadent Strawberry Frosted Donut Shake and the chocolatey Salted Caramel Shake, are a must-try for dessert lovers. Customers rave about the friendly service and consistent quality, creating a welcoming atmosphere that invites repeat visits. Experience a delightful blend of fast-casual dining and heartfelt hospitality at this beloved locale in Metairie.
About
Located in the heart of Metairie, Louisiana, Shake Shack Metairie brings a vibrant twist to the classic fast-food experience. Situated at 3501 Veterans Memorial Blvd, this modern eatery is perfect for those craving delicious, quality food in a casual and welcoming environment. With its friendly staff and efficient service, it's no wonder that locals and visitors alike keep coming back for more!
As noted by satisfied customers like Heather Carlos, the shroom burger and spicy chicken sandwich have garnered rave reviews, making them popular choices among diners. The crispiness of the fries and the fantastic cookies n cream shake add to the appeal, ensuring a delightful meal every time.
Many patrons, including YB Husain, have highlighted the hard-working and friendly staff. Their dedication contributes significantly to the overall positive experience, making every visit enjoyable. Whether ordering at a kiosk or directly, the consistent quality of food keeps customers returning.
For lovers of fast-casual dining, Shake Shack Metairie offers a unique menu filled with delicious options that cater to all tastes. The combination of innovative flavors, like those found in the Korean-style dishes, and the classic favorites ensures that everyone can find something to savor. With its approachable price range and a commitment to quality, it stands out as a must-visit food destination in Metairie.
So, if you find yourself in the area and you're itching for something satisfying, make your way to Shake Shack Metairie. You won't regret it!
“ Shake Shack is no hack and you will come back for a snack. The shroom burger and the spicy chicken sandwich where great! The cookies n cream shake was fantastic and the fries are so crisp! Can't wait to go back. ”
“ the employees working 2/18/25, 6:45 pm - excellent. hard working and very friendly. very hard to find in a corporately run restaurant. this team deserves recognition! thank you so much. ”
“ Went with the cheeseburger single with fries and a small fountain coke. The burger was good and cooked right. A bit small, but not. The crinkle fries were very good. The right amount of crispiness and softness. Everything was fresh and hot. I am leaving with a full belly so the burger was sized correctly for me. ”
“ Keep in mind that this is a fast food-like establishment and your service will depend on who is working there. However, I've never had any issues with the food. Kiosk or in person, the food is consistent. The mushroom burger is amazing. The hamburgers are good. I will say the chicken nuggets are probably our least favorite, but they're not bad, just salty. ”
“ I love the mushroom burger and fast service. ”
“ You have 3 standout employees at this location. As someone who delivers for Uber Eats, I have a great deal of interaction with employees and staff. While waiting for my order to be completed, I wanted to offer my experience to the restaurant, which would usually involve Management. Rather than ask an employee, I wanted to see if I could pick them out on my own. This means, look for the person who is commanding the ship and not necessarily the hardest working. Well, I found both in your manager, Alexis. I quickly informed her of my positive experiences, first with “Skyla” and next with “Jalen.” I do hope the spelling of their names is correct. All three members of your staff went the extra mile without knowing who I was (as an Uber driver). I did inform Alexis who I was but after the fact. I deliver and interact with hundreds of restaurants and their staff members and employees throughout the metropolitan area of New Orleans. Finding the exceptional has become a near impossible task. You have found three within your establishment that understand customer service and that the customer is special. Their contagious spirit seems to be infectious and those around them appeared to be responding. My past experiences with your restaurant have all been work related. Sometime it’s been ok but nothing worth noting. Other times , not so good. Tonight, I was both a customer and a team member via Uber. Alexis, Jalen, and Skyla were exceptional. My hope is that my time and effort will help the Shake Shack organization to improve by recognizing what’s working and who are the amazing ambassadors of the franchise. ”
“ SS probably has the best "fast food" burger and fries!!! Especially the double cheeseburger. The bun is incredibly soft (and gluten free!) And the condiments are thick sliced and fresh, love the pickles. Plus, the crinkle cut fries are really good. I like that it's only potatoes and salt meanwhile mcdonalds fries have chemicals and a double digit number of ingredients. SS will be my new go to for burger and fries. I don't care if it's 2 dollars more than other places, the quality is far superior. Much effort (seemingly) has been made to ensure they use the fewest chemicals, preservatives, and poisons which is important to my family. Service was good, greeted with smile and no issues ”
“ My first and last time coming here. Ordered my food, couldn't add crispy onions to my burger on their order pad so I ordered at the counter. No smile or greeting. Cashier dude just looked annoyed. Placed my order, received my order and drove home. OF COURSE they can't get it right. No bacon on the bacon cheese fries and the crispy onions on the burgers look like they were picked out of the fryer that had been floating around in there getting saturated in the grease and getting burnt. UPDATE:: 3-19-25 I decided to give them another try. This time I was able to customize my burger as needed via kiosk. Our order was accurate and received in a timely manner. The food was great as well as the service. The establishment was clean. I tried the brownie batter hot cocoa shake...phenomenal. I have no complaints this visit. Even the crispy fries were a nice light golden brown as should be. I am highly impressed with management and the way they handled the issues I had with my previous order. They even edited the kiosk for more customization, I do believe I will be returning. Thank you ”